Incident Management
Monitor and manage emergency responses in real-time through the Admin Portal.
Incident Dashboard
Active Incidents
View all ongoing incidents with:
- Incident type and severity
- Location information
- Assigned units and personnel
- Timeline of events
- Current status
Incident Creation
Dispatchers can create new incidents:
- Click "New Incident"
- Select incident type
- Enter location details
- Assign resources
- Dispatch units
Resource Assignment
Unit Dispatch
- View available units
- Check personnel on each unit
- Assign based on proximity and capability
- Track response times
Mutual Aid
- Request assistance from neighboring departments
- Track mutual aid resources
- Coordinate multi-agency responses
Incident Tracking
Status Updates
Track incident progression through stages:
- Dispatched
- En Route
- On Scene
- Working
- Returning
- Available
Timeline Management
- Log significant events
- Record arrival times
- Document actions taken
- Track resource utilization
Communication
Messaging
- Send alerts to specific units
- Broadcast to all personnel
- Communicate with dispatch centers
Notifications
Automatic notifications for:
- New incident creation
- Status changes
- Resource requests
- Completion updates
Post-Incident
Report Generation
After incident completion:
- Auto-generate NFIRS reports
- Create custom reports
- Document lessons learned
- Archive for records
Analytics
Review incident data for:
- Response time analysis
- Resource utilization
- Pattern identification
- Performance metrics