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Getting Started with First Pro Android App

Complete setup guide for the First Pro Android application.

Installation Process​

Download from Play Store​

  1. Open Google Play Store
  2. Search "First Pro Emergency Response"
  3. Tap "Install"
  4. Wait for download and installation

Alternative Installation​

For departments with custom APK:

  1. Enable "Unknown Sources" in Settings
  2. Download APK from department portal
  3. Open downloaded file
  4. Follow installation prompts

First Launch​

Sign In​

  1. Open First Pro app
  2. Enter department code (provided by admin)
  3. Input username
  4. Enter password
  5. Tap "Sign In"

Permission Requests​

Grant the following when prompted:

Location Permission​

  • Select "Allow all the time" for best functionality
  • Enables navigation and location tracking

Notification Permission​

  • Tap "Allow" to receive alerts
  • Critical for emergency notifications

Storage Access​

  • Allow access for offline capabilities
  • Stores maps and pre-plans locally

Account Setup​

Profile Configuration​

  1. Navigate to Settings > Profile
  2. Verify your information:
    • Name and badge number
    • Contact information
    • Certifications
    • Emergency contacts

Biometric Authentication​

Enable for quick access:

  1. Settings > Security
  2. Enable "Fingerprint Login"
  3. Register your fingerprint
  4. Test authentication

Home Screen Layout​

Main Dashboard​

Key sections include:

  • Active Calls - Current incidents
  • My Status - Your current availability
  • Squad - Team members on duty
  • Equipment - Resource status
  • Messages - Communication center

Bottom navigation provides:

  • Home
  • Incidents
  • Map
  • Chat
  • Menu

Customization​

Notification Settings​

  1. Menu > Settings > Notifications
  2. Configure:
    • Alert types
    • Sound selection
    • Vibration patterns
    • Do Not Disturb exceptions

Display Preferences​

  1. Settings > Display
  2. Adjust:
    • Theme (Light/Dark/Auto)
    • Font size
    • Map style
    • Color coding

Quick Actions​

Set up shortcuts:

  1. Long-press app icon
  2. Available shortcuts:
    • Update status
    • View active incidents
    • Send message
    • Emergency alert

Widget Setup​

Adding Widgets​

  1. Long-press home screen
  2. Select "Widgets"
  3. Find First Pro widgets:
    • Status widget (2x1)
    • Incident widget (4x2)
    • Schedule widget (4x1)
  4. Drag to home screen

Widget Configuration​

After placing widget:

  1. Tap to configure
  2. Select display options
  3. Set refresh interval

Testing the App​

Practice Mode​

  1. Settings > Practice Mode
  2. Enable "Training Environment"
  3. Test features without affecting live data:
    • Respond to sample incidents
    • Practice status updates
    • Explore navigation

Verify Functionality​

Test critical features:

  • Receive test notification
  • Update your status
  • View team members
  • Access incident details

Battery Settings​

Optimization Exemption​

Prevent Android from limiting app:

  1. Settings > Apps > First Pro
  2. Battery > Unrestricted
  3. Ensures reliable notifications

Power Saving Mode​

Configure app behavior:

  1. In-app Settings > Battery
  2. Choose mode:
    • Performance (full features)
    • Balanced (recommended)
    • Battery Saver (limited background)

Troubleshooting​

Common Issues​

No Notifications​

  • Check Android Settings > Apps > First Pro > Notifications
  • Ensure all categories enabled
  • Verify internet connection

Location Not Updating​

  • Check location permission is "Allow all the time"
  • Ensure GPS is enabled
  • Check battery optimization settings

App Crashes​

  • Clear app cache
  • Update to latest version
  • Reinstall if persistent

Sync Issues​

  • Check internet connection
  • Pull down to refresh
  • Sign out and back in

Data Usage​

Managing Data​

  1. Settings > Data Usage
  2. Options:
    • Download maps on Wi-Fi only
    • Reduce image quality
    • Limit background sync

Offline Mode​

Prepare for limited connectivity:

  1. Download area maps
  2. Sync recent incidents
  3. Cache team information

Next Steps​

  • Learn Incident Response procedures
  • Set up Communication preferences
  • Review Safety Features